Close inactive overseas account (because of inactive fees)

drewbz
New Community Member

Hi,

 

I used to live and work overseas. I had to create a different account for my bank abroad because my email/account can only be associated with one country. But now I am back to my home country and the overseas account is inactive for several years now. The bank account, credit card and phone number associated with that account are now all expired.

 

I am trying to close the account because of the recent implementation of fees for inactive accounts. However, I could not log in as the verification method is via my old overseas phone.

 

Hence I am in need of help in closing that account.

 

Thanks!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@drewbz 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.
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