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Changing the password not possible [SOLVED]

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Goodfo
Contributor
Posted on

When i type in my new password i see this message: Your password can only include letters, numbers and these characters: !@#$%^&*(). I'm sure i followed the rules but i still see it. I can't send message to paypal. Any suggestions?

1 REPLY 1

Changing the password not possible [SOLVED]

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Annie_02
PayPal Employee

Hi @Goodfo,

 

I understand your concern to login and reset the password and having some issues. Please click on this link and follow the steps to reset the password. 

If you still has same issues, please contact us via phone so we can assist you accordingly.

 

Regards, 

Annie. 

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