Changed phone number and bank - how can I still access my account?

RhythmKhan
New Community Member

I made another account to post this. I changed my phone number and bank information, how can I still access my old account? I called customer service and they couldn't help me. There must be another way?

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1 REPLY 1

Kanth4
PayPal Employee
PayPal Employee

Hi @RhythmKhan 

Due to the fact that you do not have access to your old phone number, you will need to contact our phone support team so that they can review all available resources to determine how they can best assist you.

You can contact us by visiting www.PayPal.com > Contact Us > Password and Account Access > Login Issues.

I hope this information helps!

Kanth4

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