Changed numbers and can’t access my account anymore

RebeccaBagidi
New Community Member

I recently changed phone numbers and this is now preventing me to access my account as the code goes to a number I have no access to

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kernowlass
Esteemed Advisor
Esteemed Advisor

@RebeccaBagidi 

 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.

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2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@RebeccaBagidi 

 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.
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Kamal0705Dab
Contributor
Contributor
I have the same problem is there any other method instead of calling?
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