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The primary user on our business account is leaving. How can we change a secondary user to a primary user? Thank you!
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Hi @CB_CT,
Thank you for your post. In some countries and some circumstances, the name of the Business Contact may be changed on a Business PayPal account. Please follow these linked steps. If there's an option on the name change form for changing the Business Contact name, select that. If that option is not available, please contact customer service for assistance.
I hope this helps!
Olivia
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Hi @CB_CT,
Thank you for your post. In some countries and some circumstances, the name of the Business Contact may be changed on a Business PayPal account. Please follow these linked steps. If there's an option on the name change form for changing the Business Contact name, select that. If that option is not available, please contact customer service for assistance.
I hope this helps!
Olivia
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Hi @CB_CT,
Thank you for the follow-up post! I'm glad to hear that!
Olivia
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