Change primary user

CB_CT
Contributor
Contributor

The primary user on our business account is leaving. How can we change a secondary user to a primary user? Thank you!

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PayPal_Olivia
Moderator
Moderator

Hi @CB_CT,

 

Thank you for your post. In some countries and some circumstances, the name of the Business Contact may be changed on a Business PayPal account. Please follow these linked steps. If there's an option on the name change form for changing the Business Contact name, select that. If that option is not available, please contact customer service for assistance. 

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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PayPal_Olivia
Moderator
Moderator

Hi @CB_CT,

 

Thank you for your post. In some countries and some circumstances, the name of the Business Contact may be changed on a Business PayPal account. Please follow these linked steps. If there's an option on the name change form for changing the Business Contact name, select that. If that option is not available, please contact customer service for assistance. 

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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CB_CT
Contributor
Contributor
Thank you Olivia. Customer service did respond to my question.
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PayPal_Olivia
Moderator
Moderator

Hi @CB_CT,

 

Thank you for the follow-up post! I'm glad to hear that!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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