Cannot buy or send money because of "invalid number?! Phone number

Susanschott5
New Community Member

Everytime I go to buy or send money I get a screen that says "add a phone number for verification/proof but I do have a number associated/on this account  and when I go to put it in it says "invalid number" I've bought the number and have had it on this account for a while why is it doing this?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Susanschott5 

 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.


Advice is voluntary.
Kudos / Solution appreciated.
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Jerry28parks
New Community Member

J lost my number and I used a prepaid number with my name everything okay twice but after that going through the same problem 

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