Cannot Withdraw, says account not verified

KBSA
Contributor
Contributor

i cannot withdraw from my account as my bank says the paypal account is not verified. I hit help and followed the verification steps. It still says account not verified. Please advise

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@KBSA 

 

Try adding and confirming a credit visa to your account?


Advice is voluntary.
Kudos / Solution appreciated.
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KBSA
Contributor
Contributor
Thank you, I have done that. Still says account not verified
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PayPal_RebeccaN
Moderator
Moderator

Hi there @KBSA

 

Welcome to the PayPal Community. 

 

I am sorry to see you are having issues with your account. As @kernowlass suggested, please ensure the funding source you are attempting to withdraw to is confirmed. For more information on this, see: How do I confirm my bank account? (paypal.com)

 

Otherwise, you may need to confirm some additional information on your account. 

 

First of all, please ensure there are no outstanding requests for information on your PayPal Resolution Center. If there is nothing on your Resolution Center, please follow see link: How do I confirm my identity? (CIP) (paypal.com) to check if your account needs to be verified. 

 

I hope this helps and have a lovely day! 

Rebecca

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