Cannot Log In to PayPal Account

New Community Member
Hi everyone, can somebody help about my problem to log in?? Which is I have full control to my Email dan Phone number, but whne i tried is always appear a masages Sorry, we couldn’t confirm it’s you
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PayPal Employee
PayPal Employee

Hi @Reigi278 


Welcome to the community and thank you for your post! Sorry for the inconvenience this has caused. I understand that you are unable to login to your account. The best way to resolve this issue is by contacting our PayPal customer support directly. To contact us directly, go to the PayPal home page and select the Contact Us option; we will be happy to help you further.  


Thank you.


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