Can't verify phone number as not smartphone

New Community Member

Can't get phone number verified as is not a smartphone, I get no text or call , I can't use wassap very well

Login to Me Too


Hello @temp20211110,


Welcome to the PayPal community and thank you for your post!


I am sorry to know that you're unable to access your PayPal account. I would suggest you get in touch with Customer Support by clicking 'Contact ' at the bottom of any PayPal page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


I hope our team will be able to help you.


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.