Can't verify phone number as not smartphone

temp20211110
New Community Member

Can't get phone number verified as is not a smartphone, I get no text or call , I can't use wassap very well

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @temp20211110,

 

Welcome to the PayPal community and thank you for your post!

 

I am sorry to know that you're unable to access your PayPal account. I would suggest you get in touch with Customer Support by clicking 'Contact ' at the bottom of any PayPal page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.

 

I hope our team will be able to help you.

Ayesha


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