Business and personal switch

HmrToo
Contributor
Contributor
So I made a business account instead of a personal account. Now I have money send on that account but can't use it because I can't complete the account because I don't have a business.. So I need the money back or turn it into a personal account or something.. Don't now how. Can someone help me out.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@HmrToo 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.


Advice is voluntary.
Kudos / Solution appreciated.
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