Bank account deactivated, unable to accept money

temp20220423b
Contributor
Contributor

Hello all, 

 

I started this Paypal account back when I was living in the United States, but I have moved away since then. My bank account, email, phone number are all deactivated. So when I try to accept the money I have in Paypal, I cannot do so at all. 

Even when I try to close my account, it won't let me transfer the remaining money to my wallet because the bank account registered in my wallet is American, and is closed. 

 

What can I do? Please help. 

 

 

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@temp20220423b 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

You can however add a U.S bank account (not card) to 'most' other countries paypal accounts. This is because paypal is a U.S company and so allows this.







Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.