Authentication problem

[Anicka1990]

After sending the necessary documents, I received an email asking me to log in and read the answer. After logging in, it tells me that my account could not be verified and I can't log in. How should I proceed?

[kernowlass]

@Anicka1990 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.

[Anicka1990]

The problem is that I can't speak English

[kernowlass]

@Anicka1990 

ok, not a lot I can do to help you with that one though is there.