Account log in issue

Temp20231006M
New Community Member

I have a an account that I cant get into I changed the phone number a while back as I have lost my phone now I cant log in .I called the center but cant reach a person to help me and any other option involves using the old number to move forward .I tried making a new account but I am not receiving the code anyone else has this issue?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20231006M 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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