Account can't be login lost

New Community Member

Hi, I have a business account that let me able to receive payment thru paypal. But the problem is that someone payed on it and I can't login my account. The email server I've been using got discontinued and I can't get my reset password code. 

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PayPal Employee
PayPal Employee

Hi @knx 


Welcome to the PayPal Community! I am sorry to know that you are unable to access your account. In this situation, it is best to contact our phone support team to complete the verification. You can contact our phone support team by clicking on Contact us at the bottom of the PayPal website and select Password and account access > Login problems, the Call us or Message us option will appear.


I hope the provided information is helpful to you.




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