2FA always sends an SMS and ignores Google Auth

aja2010
Contributor
Contributor

Hi,

Since a few weeks, when I login, Paypal always sends me an SMS as 2FA and ignores the configured 2FA option which is Google Auth app.

I tried to disabled 2FA and set it up again using Google Auth app. However, on next login, it still defaults to SMS and I get immeadiately an SMS request.

To login to the community, it asks for the Google Auth pass though !

 

How can I stop Paypal from using SMS as 2FA since it is much more less secure than Auth app

 

Best regards

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1 REPLY 1

aja2010
Contributor
Contributor

I also tried to remove all cookies and security settings saved in chrome

On next login, it first asked for Google Auth, but it defaulted to One Touch login on the next login using SMS !

I did not select One Touch and it is not setup in Account settings

 

So why Paypal forces One Touch ?

 

I should probably block Paypal cookies completely !

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