why can t i close my Pay Pal account?

[sl88]

I am trying to close my UK paypal account so I can set one up in Australia and it wont let me close it. everytime i try to close it - it says an arror has occoured but does not tell me what the error is.

[kernowlass]

@sl88

Your best bet is to contact customer services to see what the problem is BUT >>

have you removed your cards and bank accounts?

have you cancelled any ongoing subscriptions?

If so then >>>

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.