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seanaxten
Contributor
Posted on
I had a confirm location letter through mail with a 6 digit number to type into paypal.co.uk But the link instructed in the letter does not exist anybody else had this problem please
3 REPLIES 3

verification mail

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PayPal_Jessica
Moderator

Hi Seanaxten,

 

Thank you for joining the PayPal Community Forum.

 

Sorry to hear you are having this issue. You can try the below steps to complete the Location Confirmation process:

  1. Log in to your PayPal account.
  2. Click the Confirm location link located on the Account Overview page.
  3. Enter the 6-digit code under "Enter Code."
  4. Click Submit.

I hope this helps.

 

Thanks,

 

Jessica

 

 

verification mail

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seanaxten
Contributor
Hi Jessica thanks for advise but don't have confirmation link to click on for some reason have checked whole site but not coming up

verification mail

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PayPal_Jessica
Moderator

 

Hi Seanaxten,

 

Thanks for following up. Were you requested to complete the Location Confirmation as a step to resolve a limitation? In that case, you would see the option in the Resolution Centre. There you can enter the code and complete the process.

 

If you are still having issues, please contact us via Twitter @AskPayPal or Facebook: https://www.facebook.com/paypaluk. That way we will be able to offer further help.

 

Thanks,

 

Jessica

 

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