stuck "checking your info"

peapea
Contributor
Contributor

Making a purchase and paying with paypal is usually fast. Today its stuck on "checking your info". I want it to OK or reject the transaction not sit there for 15 minutes  

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137 REPLIES 137

Kakarotto
Contributor
Contributor
I have the same problem!!!
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Gusgen
Contributor
Contributor

If you can't make your job correctly... Get a new job!!! Vey soon a new provider will come with not such ISSUES and we all are going to leave you...

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Gezoline
Contributor
Contributor
Exactly the same here. Issue occurs only when logging in to PayPal from eBay. I've already contacted both eBay and PayPal, still awaiting their advice. Really frustrating, I might even lose a deal because of being unable to complete the transaction.
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unicornminde
New Community Member

I just registered into Ebay. Some time ago I created a PayPal account. I have paid something through PayPal and that has just gone fine - now that I found something I want from Ebay, I can't order that becouse PayPal (or Ebay?) doesn't let me go to pay it. I won't use my Credit-card for this, becouse that's what PayPal is for! Hmh. This is stupid and frustrating and I'm quite disappointed.

 

"Best" thing is: I found 3 items I wanted to order. Ebay or PayPal let me pay ONE of them, that went just fine, but when I tried to pay another one, it's just stuck on "Checking your info" like forever.... waited probably 5 hours now.....

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Alex_KV
Contributor
Contributor

WTF ???

Cleaned all cookies, change browser, - nothing...

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huyentran
Contributor
Contributor

me too, clear cookie, change browser and nothing change

but i try with guest member it's can check out ok. what happen with my account, just check out yesterday no problem

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Alex_KV
Contributor
Contributor

now I using alternate stupid way
login to ebay.ca or ebay.co.uk and pay...

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nikosoik
Contributor
Contributor

This does not apply. Just checked If I could proceed with paying through paypal for the item at ebay.co.uk and the problem remains

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AlecSten
Contributor
Contributor

Check "ebay.ca" my friend. Mine worked finally! A temporary solution at least. Good luck

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Forbestkids
Member
Member

Thank youuu!!!!! It's work!!!! ebay.ca

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