security

deejaycox72
Contributor
Contributor
Cant access account as security questions are for my old debit card and bank account. No option to change card or account.
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

You need to contact customer services for them to help you on this one.


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Rachael
PayPal Employee
PayPal Employee

Hi  deejaycox72

 

Welcome to the community forum. 

 

Kernowlass is right here it would be best to give us a call to resolve this. We can help you reset your security questions after we check a few details with you.  To get our phone number just click 'contact' at the bottom of any PayPal page. 

 

Rachael 

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