paypal linked me to SOMEONE ELSE WHO HAS THE SAME SURNAME

kimjongun
Contributor
Contributor

HELP!! My accouts been lmited ad i still have £7 in m accoun and a ening refund and payment. UNFORTUNAtely, they think i'm someon else. REALLY?? i'm not the only ibrahim, and assports out of date. please, just remove my bank account or i'll just make a new one!! i'm suprised pp äsn't figured my details b my bank yet.

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

Well we can't do anything for you, only customer services can.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

Contact customer services.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

kimjongun
Contributor
Contributor

i did. they want my bills and date of birth. i have NO I.D. i just want my £7 and delete my acct. no use 'wronge age' anymore. all i have is birth certificate (1998) and bank statement. (the other guy has soe same details.)

Login to Me Too
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

Well we can't do anything for you, only customer services can.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

kimjongun
Contributor
Contributor

ok. should i tell them my real age? (at least then, they can't takke money off me.) and can i get my money back after 180 days

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

Yes i would, honesty is the best policy. 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

kimjongun
Contributor
Contributor

ok. thanks. suppose, i could open a new debit card, change ip and ship to my cousins? lol... 'stealthy.'

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.