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Samanthacoo New Community Member
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how do I change my country on Paypal?

I emigrated to New Zealand over 2 years ago and have changed my address in Paypal. however I can't remove UK from my address and have to clarify every time I buy something that postage is to NZ and not to just print the address off PayPal. Any ideas??
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Rube2z New Community Member
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Re: how do I change my country on Paypal?

Where are the answers to thes questions?) The virtual agent is worthless ?

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Moderator PayPal_Siobhán Moderator
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Re: how do I change my country on Paypal?

Hi there Samanthacoo,

 

When you move to another country, you need to close your old PayPal account and create a new account using your new address.

 

If you reside in both countries, you can keep your old PayPal account and create a new one, but only one of your accounts (if any) should be a Business account.

 

Siobhan 

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mondz New Community Member
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Re: how do I change my country on Paypal?

Hi! Can you answer the question on how to change country or close and create new account with the same email address?

 

thanks. Please make a specific answer if yes or no that it is possible to use same email add... i dont want to create or use another email add just for paypal.

 

Many thanks.

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Moderator PayPal_Siobhán Moderator
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Re: how do I change my country on Paypal?

Hi there mondz, 

 

You cannot change country as advised above. You need to close your account and open on in your new country of residence.

 

Here’s how to close your old PayPal account:

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile’ near the top of the page.
  3. Select ‘My account settings’.
  4. In the ‘Account Type’ section, click ‘Close account’ and follow the instructions. 

Here’s how to create a new PayPal account:

  1. Go to www.paypal.co.uk
  2. Click ‘Sign Up’ at the top of the page.
  3. Select your country or region and your language.
  4. Select the type of account you want to create, and then click ‘Get Started.’
  5. Enter your information, and then click ‘Agree and Create Account.’

After you have confirmed your email address, you can use your new account.

 

Also, you can only use an email address on one PayPal account at a time.

 

Siobhan 

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awjet Member
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Re: how do I change my country on Paypal?

Hi,

I have moved from the UK to the UAE and I know that I need to create a new PayPal account for my country of residence (the UAE), in order to use a billing address in the UAE. What I want to know is, can I use the same UK bank account for a UAE PayPal account? This is important because the billing address for my UK bank account is a UAE billing address. For some reason, PayPal requires billing addresses (for credit cards) and contact phone numbers, to be in the same country that the PayPal account was registered in, which is not always the case especially nowadays as people are relocating more often.

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Anonymous_ New Community Member
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Re: how do I change my country on Paypal?

"PayPal requires billing addresses (for credit cards) and contact phone numbers"

People are too much scared by rules. Nothing like that is really needed unless you want to obey. I have my billing address completely wrong, even country doesnt match the credit card issues coun the name doesnt match holder, the phone is from some random country... and guess what. I am successfuly using the account for years and made many transactions around the world.

I protect my privacy. I never provide real data on the internet. Simple as that.

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Erica80 New Community Member
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Re: how do I change my country on Paypal?

There is no 'cancel account' option on my paypal. The only option near 'account type' is Upgrade. I have moved from the UK to the US and need to have a US account but it is not giving me any option to change countries. Nor is it giving me the option to cancel my account. This is very frustrating!

 

 

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kernowlass Volunteer Advisor
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Re: how do I change my country on Paypal?

Here’s how to close your old PayPal account:

  1. Go to www.paypal.co.uk and log in to your account.
  2. Click ‘Profile’ near the top of the page.
  3. Select ‘My account settings’.
  4. In the ‘Account Type’ section, click ‘Close account’ and follow the instructions. 
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LouisKeating New Community Member
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Re: how do I change my country on Paypal?

This problem has been annoying me for months after moving from the UK to Australia, then I finally found a workaround. 

 

If you have a Gmail account (it might work for other email providers as well) and the first part of your email address is dvided by a dot, then you can remove the dot and the email is still valid e.g. firstname.lastname(at)gmail.com works the same as firstnamelastname(at)gmail.com (note - I can't use the @ symbol here due to restrictions with posting).

 

Therefore you can sign up to Paypal with a "different" email address and still get all the emails to your account.

 

It's worth sending a test email to yourself to make sure it works.

 

Hope this helps!

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