Uploading photos
Hodgy77
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Apr-05-2016
02:47 AM
I need to verify my identity but it won't allow me to upload my photos as they're too big? Anybody know how to sort that?
1 REPLY 1
PayPal_Anna
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apr-21-2016
03:16 AM
Hi Hodgy77,
Thank you for posting and welcome to the Community Forum!
If your photos are too big to be uploaded to your Resolution Centre, please consider using any of the photo editing software in order to compress the size of the document.
Please remember that all the details of the document need to be visible in order to allow review.
Hope it helps.
Anna
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Photo ID upload in Limits and verification
- We’re sorry, but we’re having trouble uploading your file. Please try again. in Access and security
- Account has been limited but no way to upload evidence in Limits and verification
- Dispute appeal still not resolved in Disputes and claims
- Claim Open, But Not In Resolution Centre in Disputes and claims