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Paypal have limited my account because of some 'suspicious activity' on my account in a country I am not resident in. I submitted my documents in Feb. to prove I was the owner of the account. It is now May. I am blocked from entering PayPal while this is resolved so I can't send a complaints email and when I tried ringing I was on an expensive 'hold' for 15 minutes.
Have others experienced this disgraceful service? I don't even know what this 'suspicious activity' was, or whether someone has taken money from me as there has been no further communication from Paypal. This is really shoddy.
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Paypal is country specific so if you use it in another country it would trigger security as they would think your account was hijacked and being used without your consent.
I would phone them again, its FREE from a UK landline.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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