You are viewing the PayPal Community Archives. This content may be old or outdated. Leave the Archive
Hi , I opened a Paypal account about 2 weeks ago, made 2 transactions, and now apparently I understand Paypal gets to hold the $400.00 balance I have in there for 6 months??? Is that how it works?
Anyway thats not my biggest issue,
Thanks for sharing your concerns with the PayPal Community.
I am very sorry to hear that you had these issues with your account. We wouldn't be able to provide specific account information here, I am afraid. The best thing would be to get in touch with our Customer Support team through the Contact Us option at the bottom of the page in your PayPal account. There you will be able to email us and you can also find a phone number to call us for further details.
We also offer help via Facebook and Twitter: @AskPayPal
Hope this helps.
I will do that, but I want in writing a full explanation on exactly what hapened? why? and the solution. They arent going to give it to me, so Im having my daughter write a formal letter requesting a full explanation and solution.
Here's my first issue, instead of me searching for their email address, why isn't it just known. If Paypal doesn't own the email info at paypal or support at paypal dot info, something is just problematic.
I do not deal with Paypal, but I have a lot of years dealing with financial institutions, doing Real Estate, and I have never seen some of the things I have with just a week and 2 transactions with Paypal, equaling total <$400.00
None of it adds up, and now I'm suspicious to be honest. Can you do me a favor and see if you can locate an email address (how absurd) and just reply it to me.
Thanks so much