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Annalese
Contributor
Posted on
I just purchased a jacket and I did not have to put in my password for the transaction to be completed is this safe?
4 REPLIES 4

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kernowlass
Esteemed Advisor

Were you already logged into paypal when you made the transaction??

 

Is the transaction showing in your paypal account history and does it say completed?

 

Was it to an ebay or private sale or a company?


Advice is voluntary.
Kudos / Solution appreciated.

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Annalese
Contributor
I was not logged into PayPal, the transaction is shown in my history and I was buying through eBay.

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PayPal_Sophie
Moderator

Hi Annalese,

 

Welcome to the Community Forum! If you weren't asked to enter your password when making a purchase, you may have already been logged into PayPal from a previous session.

 

If you have any concerns, I'd recommend updating your account's password and security questions as soon as possible.

 

Here’s how to change your password or security questions:

 

  1. Go to www.paypal.com/uk and log in to your account.
  2. Click ‘Profile’ near the top of the page.
  3. In the ‘Password' section, click 'Change'.
  4. Choose the account information you want to change and click ‘Edit'.
  5. Enter your new password or security questions and answers, and click ‘Save'.

Thanks,

Sophie

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Annalese
Contributor
Thank you for the information

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