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Reset date - Jul 9, 1983??

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linamis
Member
Posted on

Before 2 weeks I tried to lift my account limits by uploading all necessary documents etc. Since then they are showing me message "Thank you for providing the required information. We’ll get back to you within a few business days."  Now I logged in to my account and I see that my receiving limit per year date changed to Jul 9, 1983 (before this was the day when I created my account). What??? I don't get anything is this is some kind of error or..?

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1 REPLY 1

Reset date - Jul 9, 1983??

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PayPal_Sophie
Moderator

Hi linamis,

 

Thanks for posting on the Community Forum and sorry to see this.

 

It definitely looks like the date is a technical error on our system, but if you no longer see the request to provide us with documents, it is likely that your receiving limit has actually been lifted. In order for us to escalate this for you further, I would advise contacting Customer Support directly for further assistance.

 

Thanks for your understanding

Sophie

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