cancel
Showing results for 
Search instead for 
Did you mean: 

Request for Photo ID and proof of address

Options
Amirhan
Contributor
Posted on

 I sent all require proof, but my account still is on the limit. Why?

3 REPLIES 3

Request for Photo ID and proof of address

Options
PayPal_david
Moderator

Hi there Amirhan.

 

Thanks for reaching out. 

 

If you have provided the requested information to get this resolved on your account, you would need to reach out to our customer service team directly if you have still not received any updates regarding your limitation.

 

You can get in contact with us directly via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK and we can look into this further for you.

 

David.

Request for Photo ID and proof of address

Options
pauline_therero
Contributor

problem here. I submited the documents as requested. I have sent several emails through the contact menu but my account is still limited and no one has bothered to respond.

Request for Photo ID and proof of address

Options
PayPal_Jessica
Moderator

Hi Pauline_therero,

Thanks for posting in the forum. Sorry to hear about the limitation on your account. If you haven't received an update, you can contact us via Facebook https://www.facebook.com/PayPalUK or Twitter: @AskPayPal and we will follow up. 

 

Thanks,

Jessica

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.