Photo ID?

joshuawestmore1
Contributor
Contributor

Hello paypal, I was in a rush to make my account due to this I did not choose my real name.

I got limited recently and have been asked to upload my photo ID.

Does it matter if the name on my passport doesn't match the one on my paypal?

If so, what would I do about this?

Login to Me Too
2 REPLIES 2

joshuawestmore1
Contributor
Contributor

Anyone???????????????????????

Login to Me Too

PayPal_Dian
Moderator
Moderator

Hi Joshua, 

 

Thanks for posting on our Community. 

The name on your PayPal account would have to be your official name as it is on your passport. If you use a nickname that is similar to your real name we might be able to adjust this with a name change request but if you use a complete fake name the account will become permanently limited. In some cases you can open a new account on your real name. I would advise to call us so that we can check if we can change the name or allow you to open a new account on your real name. 

 

If you click 'Help & Contact' at the bottom of each page you can find our contact information. 

 

Dian

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.