New Business Account Limit - Now Over 1 Week

dmf123
Contributor
Contributor

I had my account limited whilst I confirm my business info which I submitted straight away....

 

I also called after a few days as this still hasn't been lifted or resolved.

 

The guy I spoke to said it would be really soon but that's not 4 days ago and we are at about the 9th day and I've had to stop my paid advertising because of this.

 

Can somebody please tell me when my account receive limit will be lifted? 9/10 days is ridiculous for a business to have to wait if they rely on Paypal for a lot of their transactions.

 

Thanks

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@dmf123

 

No idea, you would need to ask customer services.


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dmf123
Contributor
Contributor

Hmmm that reply doesn't particuarly help. I've already submitted the info, then I called them myself a few days later... then I emailed them only to get an automated email back?

 

So what do you suggest I now do? I need the limit lifting asap and I've exhausted all options it appears?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@dmf123

 

What answer do you expect??

 

We don't have the power of telepathy to know when they will get around to lifting your limits.

 

No one here can help you, you need to contact customer services.


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