My account is still limited and I have submitted the required documents m

[cam9810]

I have submitted all the documents PayPal asked me to submit and my account is still limited, what can I do?

[kernowlass]

@cam9810

Phone customer services for an update?

[cam9810]

Okay, but I've already emailed them asking for a response so I don't understand why they can't email me an update? @kernowlass

[kernowlass]

@cam9810

Unfortunately emailing is pretty pointless as all you get is a generic robotic reply that has nothing to do with what you asked OR no reply at all.

Try one of these  >>

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.