Limmited account

[miranta]

Hi

Its now 3 days that my account is limmited because  i have received 2,500 euro or  more in total payments to my Pay Pal account in this calender year. The thing is that i sent all the documents they want and for now i dont ve some answer by the way all the documents i had send them 2 months ago and i send them again. I wrote and a email asking to inform me in what progress is my case but is so difficult to communicate with them. What else can i do to have some information the only answer i had from them is that i had complete all the steps and that they will see my case....

[kernowlass · Accepted solution]

@miranta

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[miranta]

Thank you