Limited account stays .

[Lanuciite]

Hello, 

I got problem that my account is limited, i submited all required information and documents but no answer for 3 months 😞

I tryed to mail them and conntactbut also no answer for this . What i can do ?

[PayPal_Sophie]

Hi Lanuciite,

Thanks for posting on the Community Forum and sorry to hear about this.

It sounds like your limitation case might be 'stuck', as it should go into automatic review after you've provided the requested documents. In this situation, we would need to ensure that your case is manually reviewed.

To ensure that we can follow up on this for you, I would suggest contacting Customer Support directly, as we don't have access to view the details of your account here. You can find our contact details by clicking the 'Contact' option at the bottom of any page when logged in.

Thanks for your understanding

Sophie