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Lifting receiving limit - No answer on call centre!

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magicnumber7
Contributor
Posted on

I have been tryting to lift the receiving limit for over a week. Multiple times I have requested a confirmation code to be sent to my bank account but it's failed to show (despite adding the account again).

 

The only other option is to call your contact centre, but despite WAITING ON HOLD FOR OVER AN HOUR ON MORE THAN ONE OCCASSION I cannot get through to anyone!!!

 

Please help.

4 REPLIES 4

Lifting receiving limit - No answer on call centre!

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kernowlass
Esteemed Advisor

@magicnumber7

 

Try calling at a quieter time of day eg first thing in the morning or late evening.

 

Failing that   >>>

 

 have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

Lifting receiving limit - No answer on call centre!

Options
magicnumber7
Contributor

Waiting more than an hour is not acceptable.

 

I will try that, but inevitably I'll need to speak to someone....and of course no-one answers at the call centre...What a disappointing service.

Lifting receiving limit - No answer on call centre!

Options
kernowlass
Esteemed Advisor

@magicnumber7

 

Your welcome !


Advice is voluntary.
Kudos / Solution appreciated.

Lifting receiving limit - No answer on call centre!

Options
magicnumber7
Contributor

Yes, thanks

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