Lifting receiving limit - No answer on call centre!

magicnumber7
Contributor
Contributor

I have been tryting to lift the receiving limit for over a week. Multiple times I have requested a confirmation code to be sent to my bank account but it's failed to show (despite adding the account again).

 

The only other option is to call your contact centre, but despite WAITING ON HOLD FOR OVER AN HOUR ON MORE THAN ONE OCCASSION I cannot get through to anyone!!!

 

Please help.

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@magicnumber7

 

Try calling at a quieter time of day eg first thing in the morning or late evening.

 

Failing that   >>>

 

 have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


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magicnumber7
Contributor
Contributor

Waiting more than an hour is not acceptable.

 

I will try that, but inevitably I'll need to speak to someone....and of course no-one answers at the call centre...What a disappointing service.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@magicnumber7

 

Your welcome !


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Kudos / Solution appreciated.
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magicnumber7
Contributor
Contributor

Yes, thanks

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