Lifting account limits

YasminaK
Contributor
Contributor

Dears, I deliver photo of my national ID, passport, contract with the bank when opening account there, agreement with the bank for online banking, paper confirmation of the entry of money in a bank account. (all of them with my full name,and adress printed ) But still my Receiving limits are same as when I create the account. I have also pending money more than 10 days. My account is verified more than a 10 days ago too . Thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

Contact customer services.

 

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option if there is one in the country you are in. > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



OR have you considered contacting Customer Service via Facebook or Twitter?

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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