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Lift limits: Confirm bank or card

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vferko
Contributor
Posted on

Hello, I have checked all my Personal details and uploaded the required documents to lift my account limits.

 

I see the green ticks at these points:

 

  • Proof of identity - checked
  • Proof of address - checked
  • Personal information - checked
 

 

How do I complete the last step "Account: Confirm bank or card"?
I don't have any additional bank accounts or cards to add. I am already a verified user (according to this page) with bank account on my paypal account and with two cards, which I have been using for years already. Pressing Action: Resolve brings me to aforementioned list of tasks to complete and pressing the Next button at Account:Confirm bank or card brings me to Bank accounts view, but I don't know what to do.

What do I do? How do I submit my lift limit request? How do I change the status "Waiting for your response"?

 

 

13 REPLIES 13

Lift limits: Confirm bank or card

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dandd919
Contributor

I've got exactly same problem and even though I just linked my bank account as well, it just won't let me have this confirmed and still having "Awaiting for your response.

 

Can anyone please advise?

Lift limits: Confirm bank or card

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xzan88
Contributor

same problem here. apparently some error on paypal's side. they should fix their system. 

Lift limits: Confirm bank or card

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Franssen
Contributor

same  here  someone have a solution for this ... please fix it paypal

Lift limits: Confirm bank or card

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wuhbwijn_
Contributor

Same problem here.

 

Lift limits: Confirm bank or card

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StarNovas
Contributor

Something is broken on Paypal's end, otherwise im sure someone from their staff would have replied here telling us how to complete this process.

 

But they know the new website design is fubar. I bet we will see it fixed automatically. A piece of code is missing from their website.

Lift limits: Confirm bank or card

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ameera-patel
Contributor

The whole paypal system is a complete shambles. I had ALL green ticks on my account and received an email telling me my limits were lifted then a couple of days later account was locked with no explanation whatsoever.  Ebay business ruined and customers let down, now cannot even pay my ebay fees as paypal account is frozen and they have cheek to tell me money will be held for 180 days. At least they should explain what the problem was!!!

Lift limits: Confirm bank or card

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StarNovas
Contributor

As i expected from PP new semi-broken website interface,  it looks like today the "problem" fixed itself. At least for me. That bugged final step which we all encountered (card/bank account verification), shows as completed for me.

 

https://s30.postimg.org/5qnlg3ub5/proof.jpg

 

Although the notification from the main page still persists and resolution center message still shows : Waiting for your response.

 

Probably this will get fixed too. Anyone else solved this?

Lift limits: Confirm bank or card

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meldel
Contributor

I have the same problem, so frustrating!!

All i want to do is add a new card so i can have that last green tick, and it won't let me.

 

PayPal please help us!!

Lift limits: Confirm bank or card

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dkjack94
Contributor

i Have got the same problem, anyone? help please

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