I forgot my password and security questions

[evsgm]

I forgot my password so I've tried to reset it with a phone call since I don't remember the answers to my security questions but it still asks for them after I put the number sent to me as verification! What can else can I do? I've tried calling paypal but you can't really talk back so that's a dead end. --- Thanks

[kernowlass · Accepted solution]

@evsgm

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



OR

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[evsgm]

Thanks for answering!