How to lift up my account's receiving limits

[alxndrkovalenko]

Hello,

My question is how to lift up or remove my account's receiving limits?

I sent all the necessary documents to remove the limits.

Documents have been accepted and I've got an email that my accout's receiving limits have been removed but it isn't so.

There is the same receiving limit as it have been before. Everything looks done, all the required lines marked as completed but the message says "More information required to comply with EU regulations and lift your account limits" and no way to attach anything else. It looks like just some program bug. Haw can I fix it, or it is not possible?

Thanks,

Alex.

[snowshoe]

You need to speak with a customer support rep for assistance.  (seems to work better than emails)

[sammysam79]

Hi how do I lift my limitations on myself

[PayPal_Donna]

Hi sammysam79,

Welcome to the PayPal community and what a great question to start with.

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page. You can also contact us via our Facebook Page or Twitter @askPayPal.

-Donna