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Rconnor2
Contributor
Posted on
Please can someone at PayPal look at my account & advise? I have uploaded many documents now to lift my account limitations but I think my change of address may have confused things initially. It now won't let me upload my council tax systems as says not enough space to send & that I need to fax it, which I have no way of doing. Advice please.
2 REPLIES 2

Help asap!

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kernowlass
Esteemed Advisor

No one here can look at your account as this is a user to user forum.

 

You need to contact customer services directly >>>

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

 

 

 

                         *******************************************

 

I give up my time to help you so a thank you or kudos would be cool.

Marking one of my replies as a solution would be appreciated if I sorted your problem.

   


Advice is voluntary.
Kudos / Solution appreciated.

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Rconnor2
Contributor
Thank you

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