Extra Email

HideousChaos
Contributor
Contributor

Hi, I have recently added an email to my account and am now try to confirm it which is my problem.

I receive an email from pay pal ,which is what they say they will do, but it has no hyperlink to click on, resulting in me being stuck in a loop of requesting the confirmation email again and again without success. Any help would be much appreciated. 

 

I have already tried other browsers.

 

Many thanks.

 

This is how I see it 

Confirm your email address

Dear xxxx xxxxx,

Confirm your email address now to let us know it really belongs to you.

Once that's done, you're ready to receive money.

Confirm your email

Yours sincerely,

PayPal

Copyright © 1999-2015 PayPal. All rights reserved.

PayPal (Europe) S.à r.l. et Cie, S.C.A. Société en Commandite par Actions Registered Office: 22-24 Boulevard Royal L-2449, Luxembourg RCS Luxembourg B 118 349

PayPal PPC000372:5f53be66a8ac3
Login to Me Too
1 REPLY 1

PayPal_Rachael
PayPal Employee
PayPal Employee

Hi HideousChaos

 

Thanks for posting about this. 

 

I am sorry to hear that you are stuck trying to confirm your email address.

 

If the email we sent is not working we can complete this process manually for you. You would just need to give us a quick call or you can contact our team on Twitter @AskPayPal or on Facebook www.Facebook.com/PayPalUK . We can resolve that for you pretty quickly.

 

Rachael 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.