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Confirmation code not appearing on Santander account

Posted on


We have switched from a Barclays account to a Santander account and I'm trying to withdraw funds.


I have tried to link my new account three times but have never seen any codes from Paypal. What is going on? I need to be able to eat, pay rent etc. with my earnings.


Also, why is Paypal so very expensive? 




Confirmation code not appearing on Santander account


Hi greygoose1,


Thanks for posting on the Community Forum and sorry to hear about this.


Generally, when you request a confirmation code, it will show on your bank statement within 2-3 working days. If you're still not seeing it, you can re-request that it be sent by following the steps below:


  1. Go to and log in to your account.
  2. Click Profile near the top of the page.
  3. Select My money.
  4. Beside 'Bank accounts' click Update.
  5. Select the desired bank account and click Confirm.
  6. Click Continue, and review and submit the Direct Debit details. (If the bank account is a business account or more than one person is required to authorise debits, you must print and sign a paper Bank Funding Instruction and post it to the address provided.)

If you continue to experience issues, I would advise contacting Customer Support directly for further assistance. Thanks in advance!



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