Cannot view limits

thessalia
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More information required to lift account limits

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I have been trying to purchase a computer via apple store uk i was accepted for a credit limit via paypal credit i have available credit to spend but when i try to pay for the item i come up with an error that says unable to pay at this time and to choose another payment method. i have confirmed my card my bank account my telephone my address but it seems that my limit is still not lifted that is the only explanation i have at the moment . can somewone confirm this and fix it if possible as i am out of solutions i dont know what im doing wrong.

 

thanks in advance

Thessalia

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1 REPLY 1

PayPal_Jessica
Moderator
Moderator

Hi Thessalia,

 

Welcome to the PayPal Community Forum! I am sorry to hear that you are having these issues. It sounds like the issue to complete the payment is not related to the limits in your PayPal account. The steps required there would be to lift your receiving limits. I'd advise you to contact the PayPal Credit team directly on 0800 368 7155 or via Twitter: @AskPayPalCredit

 

Hope this helps. 

 

Jessica

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