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Cannot delete account.

New Community Member

Cannot delete account.

Hi. Im not sure what that does mean

"The account cannot be closed because the withdrawal amount is lesser than the original credit fee amount."

What does it mean and what should I do to delete it. Please explain.

1 REPLY
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Volunteer Advisor

Re: Cannot delete account.

You need to follow-up with customer support for assistance as they can review your account information - unfortunately that cannot be done through the community forum.