Can I get my money back if I close my paypal account

NHoang
New Community Member

I've used Paypal for nearly ten years without any opencase and I can say I feel happy with it. But 2 months ago, my account suddently is limited with many required documents.

 

After submit these documents, nothing happens, my account is still limited. I can not send money.  I have to call paypal , they said I missed some documents that I already submited. And after my call, my account event can not receive payment ? What the **bleep** is that? Now they want me the proof of address from the goverment? Although my credit card and bank account have same address with my business address.

 

I dont understand what happen with paypal.

 

So I thinking to closed my paypal account, will they refund my money back to my bank account? Thank you

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@NHoang

 

You would need to sort out the limitation first normally.

 

But the only folks that can tell you for definate is customer services so why not call them and ask?

 


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Kudos / Solution appreciated.
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