Account limited?? Need help!

LDyster
New Community Member

My account has been limited I have been trying to resolve the issue now for a couple of days but says waiting for your response, which I have done, I completed the indeitification steps but getting nothing. I have tried to contact them via facebook and twitter but not even a response! Incredibly annoyed as they are withholding money which is needed and can not pay for any items via paypal!  Is there anything I can do?

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7 REPLIES 7

kernowlass
Esteemed Advisor
Esteemed Advisor

@LDyster

 

Phone them??


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patsypr
Member
Member

From my experience you call them and they say that account limitations will call you back as they cant help you and they never do!!!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@patsypr

 

I think it depends a lot on whether its a temporary limitation or a permanent one.


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patsypr
Member
Member

What that it is acceptable that we have provided the documents etc that they have asked and nothing has been actioned and no response has been made?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@patsypr

 

I don't think i mentioned anything about acceptability, i merely said that if it was a permanent limitation then the decision would already have been made so nothing can be done, whereas a temporary one may be sorted out.


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patsypr
Member
Member

And as the post states they have completed the steps so if asked to complete information then surely a temporary limit?

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kernowlass
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@patsypr

 

ok


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