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Funds held

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Funds held

No help from even a supervisor very frustrated I don't think there can be any resolution to customer problems if no one can have authorization to release funds once all criteria has been meet
1 REPLY
Moderator

Re: Funds held

Hi Merny,

 

I'm sorry to hear your funds are still on hold after all criteria has been met. It sounds like this may be an internal issue, and I would advise reaching out to us again so that we can ensure it's escalated for review if it still hasn't been released.

 

- Ashley M