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"Accept the Money" link is broken

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"Accept the Money" link is broken

The "Accept the Money" link sent in every email has been dead for months: 

Redirect Notice
 The previous page is sending you to an invalid url (http://?utm_source=unp&utm_medium=email&utm_campaign=PPC000955&utm_unptid=c196358e-31ac-11ea-98d4-b875c006b6c5&ppid=PPC000955&cnac=US&rsta=en_US&cust=AMEKYPH5BKTVS&unptid=c196358e-31ac-11ea-98d4-b875c006b6c5&calc=3d24203e407b5&unp_tpcid=sendmoney-receiver&page=main:email:PPC000955:::&pgrp=main:email&e=cl&mchn=em&s=ci&mail=sys).

 If you do not want to visit that page, you can return to the previous page.
 
Even the return to previous page link doesn't work. 
13 Comments
Moderator
Status changed to: New

@Trilla1  Can you send me a screenshot of an example of this? Also, there's an ID at the bottom of the email, can you provide that? 

Moderator
Status changed to: Investigating
 
Contributor

PayPal PPC000955:1.1.0.0.21:3d24203e407b5

or

Transaction ID: 33B31458LT776200P

Screen Shot 2020-01-08 at 11.23.13 AM.pngScreen Shot 2020-01-08 at 11.24.05 AM.png

Moderator
Status changed to: New

Thank you @Trilla1, just checked with our teams and we are actively working to fix that issue. I'll reply here once I hear that it's been fixed. 

Contributor

Terrific! I had a lengthy conversation about this a month ago with the Help Center, to no avail. 

Member

I have the same issue today

New Community Member

Yep, experiencing the same issue today as well.

Member

Yep experiencing the same issue today as well.

Moderator
Status changed to: Investigating

I apologize for the inconvenience this is causing, we anticipate to have this fixed this week. I'll post here as soon as I hear that this has been corrected. 

 

Christina 

Member

I've been getting these broken links for some time, as well. If another ID is helpful, here's mine:

 

PayPal PPC000955:1.1.0.0.21:a6d50273e6096