Ideas for Merchant Technical Support

August 7th - 9th  ---- Tried three times but can't get the PayPal check out to work.   Never had this problem before. ... View more

hi, can someone tell me where i can check my merchant id in the paypal apps? because i can not find, thanks ... View more

Maybe this is already been worked out, but as an independent book publisher that places niche´point-of-sale displays in unusual locations, as a horse evaluation book setting on the counter of a feed store, it would be oh so lovely if the electronic payment if the standard 40% of the retail price could go into merchants "cash drawer" and the other would go to the publisher direct to pay the printer, and a whole lot of people who helped with the production... and then somehow the lowly author's royalty might even get paid, someday if the creator hasn't starved to death waiting for any ROI encouragement to do it all over again. My experiences as a self publisher led to the forming of BannerBooks.com on 1/1/2000. And today I have been helping turning in an "indie" project into a Limited Cooperative Association with a Book-In-A-Box Point-of-Sale display system that also would include a physical flash drive option, instead of dangerous  downloading.  If somehow the barcode/ QR code would act as a just-in-time inventory replacement notification system, I would like to offer struggling small vendors a consignment on a 50% split. ... View more

I am sure that many folks on here are familiar with the new EU centralised VAT system introduced last week. The idea is someone selling direct to a customer in the EU for goods over EU22 but less that EU150 is supposed to register with any EU country for IOSS (Import OSS), charge the customer for VAT, ship the goods with their VAT number on the customs form, and then pay the VAT.   If a trader is outside of the EU then this is difficult and basically you need an intermediary.   You pay the intermediary, they pay the VAT and let you use their IOSS number to put on the parcels.   Deloitte offer this but charge £2000 per year.  Crossborderit offer it but want a monthly fee.  I found one reasonable company but you have to add their API to your payments system, which seems like a lot of work.   I already have a system for customers in the EU where I create a PayPal invoice and send it to them, and they pay it.   Couldn't PayPal just modify this process a little so that I could add that a line item on the invoice is subject to IOSS.  Paypal would just add the IOSS to the payment amount, the customer would pay it, and then I could use PayPals IOSS/VAT number on my customs label?  PayPal could just register for IOSS somewhere and allow all PayPal customers to use them as an intermediary.   or maybe they already do this and I don't know about it.......   thanks ... View more

So according to the logs on my server the IPN posts going out to paypal are a perfectly lovely 200 as they should be - yet PP is logging them as 500 and then retrying.... ... View more

Hello,  The most useful tool to me would be to have a next and previous button on the transaction page. That way I don't have to go back to the home screen to get into the next transaction. I feel like that would be fairly simple to add and would be very appreciated!!  ... View more

Pay pal ... View more

Thank you, @MTS_MichaelL. I have followed your advice and worked. ... View more

When something goes wrong at PaPal business members should be sent an email about it. The big thing right now is shipping UPS. All I’m asking for is information that will save me time and I’m not trying to figure out if my end has a glitch. I spent a lot of time only to find out that it’s not my problem shipping UPS and it’s happened before with no word from anybody. ... View more

Having to perform this step manual is beyond a pain and frustrating, especially when the information for the order is provided. To literally have to have two browsers open so you can copy the tracking code manually from the Shopify order and then paste it into the PayPal transaction so that PayPal knows when the items have been delivered and can release your payment.... It truly an time consuming and unrealistic way to do business online. Imagine how long it takes to copy and paste 100 orders in a day???   Suggestion: To allow shopify to connect with PayPal account and when Shopify Tracking field is updated, it sends info to PayPal. Or have a button on either PayPal or Shopify side that is next to the tracking field and if the accounts are connected, it will send or fetch the tracking code from the Shopify store and populate the PayPal order with tracking info.   Either one of these solutions would be a huge benefit over having to manually copy and paste the tracking code info.   Thanks ... View more

PLEASE HELP !  Hello Team, I have an online store https://cherryblo.com/, which currently uses PayPal API for payments. I need to change the current API credentials (which are associated with A PayPal account ), with similar credentials for another account here. The accounts are for 2 different companies and I'm owner & manager of both. I can see <Removed> as username for the current API setting, together with "password" and "signature/key" (format: xx.xxxx.xxx) in the website config file, but I couldn't find how to generate them in my new paypal account for the other company .  Could you help me to get these API credentials generated and my account set up? Let me know if you need more information or if you have any questions. Best regards, ... View more

Atm issues: when the atm doesn't give you the money and PayPal account is charged. I opened a case and uploaded the atm transaction receipt showing no money was given and after 2 weeks and it still has not been reimbursed... and that the atm are moneygram(free to use) yet PayPal charged $2.50 fee... this is twice since dec 1, 2020 that has happened to me.. Additionally, there should no be a fee to transfer from paypal account to paypal debt card...I'm at the point of looking at different options for my financial services... and direct deposits of government checks are 1 or 2 days later than other online financial service ... View more

I tried on Chrome and Google search app to create a case in the Resolution Center, but when it came to to select my issue (I choose "unauthorized purchase"), there was no way to actually hit the "submit" button. Why? Because it was missing from the page. There was text telling me to hit Submit, but no button in sight. I looked all over the page from top to bottom several times and it was no where to be found. It must have been cut out. I looked to see if other issue options had this same issue and they did unfortunately, no way to select "Submit" I have an android phone and I tried this in Chrome and Google Search app browsers. I didn't do this is desktop site mode. Just thought that you all should be aware in order to make your site as accessible to all users as possible. ... View more

Access to consumers debit card has grown rapidly to become one of the most frequently held financial instrument, by household in the whole wide world. My name is Victor Kanu, am a youth with innovation as trademark. I thought of something equivalent to a debit card whereby every individual or institution most especially students who could only sort bills that pertains FOOD only in eateries••• individuals who do not earn much could have their cost of feeding deposited into an account.... Foodies Account! That way,other expenses which are required to be covered in that period of time could be well attended to with FEEDING sorted.  I will be very much obliged if support to make feeding matters secured in Africa. Every institutions especially youth of the world who are in schools or independent youths who do not earn much. ... View more

Here's an idea that may help some users: In my Settings > Payments > Manage Automatic Payments, I have four separate payments all labeled Pay Kickstart. They do not go to the same vendor / program affiliate or supplier.   That is not descriptive at all. Can I edit the names "Pay Kickstart" to the name of the vendor or something more helpful? As it is, I have to click each one to see who my payments go to. Thanks, all you code-jockeys! (And I say that with respect.) Mark <removed> Birmingham AL   ... View more

We process alot of Paypal Invoices between different staff members at our company. We wish you would add a column showing the "Reference" variable from the Invoice detail page. We use this column to put the sales reps name so we know who it belongs to within the company. PLEASE add this! It would even be better if you allowed users to customize what variables are shown on the summary / overview page. I.e. name, price, e-mail, date. It would make our lives so much easier when hunting down a specific customer's invoice.  I called in to speak to a rep about this. The suggested we add our name to the end of the invoice number. For example 2442342-Tony, but for whatever reason, hitting new invoice will add -tony automatically to the new invoice. This would cause issues if another sales rep forgets to update the invoice number.  ... View more

Tree for money app PayPal account payment deposit to work. ... View more

I think there should be another item so I can email you. All present are available. I got an authentication error: when I finished sending item 1, item 2 was sent while I haven't sent item 2. I hope there will be another section to help under this section so I can report bugs to you right away which helps us correct the misunderstanding.I encountered an error while authenticating this could affect the authentication of my account as well as other people. A lot of people are not as good at English as I have to use translator so please do that thanks. trust  paypal thank you . i hope paypal developer can read and do this. how about you ... View more

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