When you get a "PayPal Verified" logo and verification link (typically via an eBay-to-PayPal route), the verification link used in it is broken, as of one of your sweeping and clumsy website overhauls (hint: never let old URLs fail; use 1,000 redirects if you have to, but make sure all published URLs remain functional, either to the new location of the resource, to a replacement resource, or to an explanation that the resource has been discontinued). My official, auto-generated PayPal Verified URL, for example, is https://www.paypal.com/us/verified/pal=smccandlish%2bpaypal%40gmail%2ecom and now this just redirects to https://www.paypal.com/us/smarthelp/contact-us after your server chokes to death on it. This is really bad for sellers/merchants, since it makes us look like frauds who are faking PayPal Verified status! If you have a competent webmaster, this can probably be fixed in about 10 minutes in your webserver configuration (I would know, since that kind of stuff is my regular job). PS: It's weird and unprofessional that there's no bug/ticket tracker to report stuff like this, only a general community chat board. Said presumptively competent webmaster could set one of those up in about one afternoon, plus a few days of testing (maybe a bit longer if you need LDAP authentication integrated, but really you don't need people reporting bugs in your website and other software to tie their bug-reporting IDs to their actual PayPal accounts, anyway). But at this point, you don't even have an appropriate tag ("Idea Label") under which to categorize a site bug report. Sheesh.
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